Susan Isko
Work
BUSINESS DEVELOPMENT & POSITIONING / SURVEY & INTERFACE DESIGN / NATIONAL PUBLIC BROADCASTER

SWISS TV DARES TO TURN THE TELLY OFF

A new, live-experience business model for Switzerland's public broadcaster, when Gen Z were no consuming TV/radio. Backed up by national survey and a custom-designed, real-time interface.

ROLE — BIZ-DEV. STRATEGY, AUD. SEGMENTATION, SURVEY WRITING, LOGIC FLOWS, INTERFACE TESTING, DATA ANALYSIS & VISUALIZATION

Client

Radio Télévision Suisse (RTS)

Year

2022

Situationship

Freelance Strategist for Experiential

Voice of the Visitor — giant illuminated mouth pavilion under an RTS neon arch at dusk
Strategy Inside

When youth stop consuming traditional media, try live experiential as a new medium.

Radio Télévision Suisse (RTS), Switzerland's national public broadcaster, with 17 radio stations…

My strategy was simple: use live experiences to reach people. Experiential should…

The questions in my mind were really about experiential literacy and behavior:…

I built two measurement instruments on the same logic:…

Thanks to two rounds of aggressive data collection via the survey then…

"Susan's confidence in her conviction brought this survey to light. She is driven and dedicated."
Stanislas BurkiStanislas Burki — Head of Marketing, Radio Télévision Suisse (RTS)
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