IMMERSIVE LUXURY RETAIL CONCEPT / AI PET-TECH
ASIAN PET TECH WONDERS... "WHAT IF WE KNEW OUR PETS' THOUGHTS?"
A heartfelt, immersive luxury retail concept for pet tech around the special bond between pets and their "hoomans."
ROLE — CONCEPT, CULTURAL & CATEGORY RESEARCH, TAGLINE & TRANSLATION, SPATIAL IDEATION, PITCH DESIGN & LIVE
Client
Ex-R Agency, Hong Kong
Year
2026
Situationship
Freelance Head of Experiential

Strategy Inside
Instead of organizing by product function, sequence the retail journey by stages of the pet-human bond: adoption, first night, learning, loss.
Ex-R Agency was looking for new experiential IP to bring to their…
In China, people speak of having yuanfen (緣分) with an animal: a…
Put owners in the skin of their pet and walk them through…
Concept pitched to Ex-R in August 2026. In discussion.…
"Your ideas empower me to build better."
Colleen Yu — Founder & CEO at EX-R, Hong Kong